Directions：

　　Read the texts in which five people are commenting on a magazine article called “The Global Fish Crisis”. For question 36 to 40, match the name of each person (36 to 40) to one of the statements (A to G) given below. Mark your answers ANSWER SHEET.

　　Mike:

　　Praise often and sincerely--it’s as simple as that. Employees want to feel needed and appreciated. By offering sincere praise with examples about what they did right, you'll go far in 　creating an energetic team. Meanwhile, I don't agree with the assertion that "to focus on what needs improving isn`t good management. In fact, it' s the balance of praise along with constructive criticism that drives employees to work smarter and reach higher.

　　Frank:

　　This article makes a valid point that needs to be understood, especially for the new generation of workers, my generation. We don' t see ourselves as parts in the machine to be put in the dark to work. My generation needs respect in return from our employer, we need to feel appreciated beyond just a pay check, it' s the difference between being fulfilled at our career and being sad at our job.

　　Joyce:

　　One skill missing in today's workplace is the ability to build effective business relationships.At the core of that relationship is the need for consistent feedback. "How am I doing?" is a question that should be answered consistently. When you tell an employee once a year what is needed to improve, you have not done your job as a leader--build skills, provide feedback and help the employee grow and develop.

　　Ellen:

　　I don' t see a problem with praising employees when it' s truly deserved ( insincere praise is an entirely different story).It' s a cost-free "benefit", if you will, in that it allows employees to see that their efforts are both noticed and valued. In the work world there are always people available to tell that you are doing something wrong and far too few occasions when employees are told that they've done something right!

　　Diana:

　　Praise what the employee did. Be specific about why it was helpful. An employee who continually earns your praise also deserves your attention as to how else to reward their behavior. Meaningful praise encourages people beyond anything else. Written comments are available for later re-view.They give them confidence that they can "do it again. " I never regretted praising an employee who deserved it but often kicked myself for missing an opportunity.

　　Now match the name of each person (36 to 40) to the appropriate statement

　　Note: there are two extra statements.

　　36. Mike

　　37. Frank

　　38. Joyce

　　39. Ellen

　　40. Diana

　　Statements

　　[A]Praise combined with criticism is helpful.

　　[B] Praise can bring about many kinds of desired behavior.

　　[C] Employees may feel it hard to accept.insincere praise.

　　[D] Let employees know exactly for what they are praised.

　　[E] In my opinion, we are not generous enough to give praise.

　　[F] Employees need helpful advice on a regular basis.

　　[G] Money alone cannot guarantee a sense of career fulfillment for me.

　   參考答案 AGFED