2019年公共英語四級寫作模板及范文：投訴信
1.投訴信(抱怨信)(Letter of Complaint)
第一部分：提出抱怨并表示遺憾
套語：
(1) 很抱歉打擾您，但我必須鄭重提出投訴。
I am sorry to trouble you but I am afraid that I have to make a serious complaint.
(2) 我很遺憾地告訴你投訴有關…….的事由。
I am sorry to tell you that there should be cause to complain about …
(3) 我真的很討厭抱怨，但最近有一件事情確實令人煩心。
I really hate to complain, but one thing is really disturbing now.
第二部分：闡述問題發(fā)生的經過
套語：無
第三部分：指出問題引起的后果
套語：
(1) 噪音影響我的睡眠，使得我在上班時間無法集中精力。結果這些天我已經搞錯了好幾次
The noise disturbs my sleep so that I can’t concentrate on my work during the work time, and as a result, I have made several mistakes these days.
(2) 在這樣(嘈雜)環(huán)境下我無法進行研究，我需要一間安靜的房間。
For me this environment is very difficult to make studies and I need a quiet room.
第四部分：提出批評及處理的意見或敦促對方采取措施
套語：
(1) 我認為是你認識到……的時候了。
I think it’s high time that you realized ….
(2) 我們深知你們并不經常出錯，但我們希望能確保這類差錯不再發(fā)生。
We know that you are not generally careless, but we should like your assurance that this will not happen again.
(3) 我必須正告貴方，除非對目前狀況采取措施，否則我將被迫訴諸法律。
I must warn you that unless you do something about the situation, I will be forced to take legal action.
(4) 坦率地所，我不再準備忍受這種狀況。
Frankly, I am not prepared to put up with the situation any more.
(5) 如果您能盡快調查此事，我將不勝感激。期待您盡快回復。
I would be very grateful if you could look into the matter as soon as possible. And I am looking forward to an early reply.
范文示例：
Directions: For this part, you are allowed 30 minutes to write a composition on the topic A Letter to the University President about the Library Service on Campus. You should write at least 120 words, and base your composition on the outline given below in Chinese:
假設你是李強，請你就本校圖書館的狀況給校長寫一封信，內容應涉及圖書館的藏書數(shù)量和更新狀況、環(huán)境、服務等，可以是表揚，可以是批評建議，也可以兼而有之。
【審題】本文可以從批評著手，成為一封批評信。題目要求中規(guī)定了要涉及藏書、環(huán)境等內容，為作文提供了一些思路。同時注意，雖然是封批評信，但也要做到客觀，不能把圖書館說得一無是處。
【寫作思路】
第一段： 介紹寫信的目的。
第二段到第四段：從三方面說明圖書館存在的問題
第五段： 指出圖書館給我們的幫助很大，但急需改進
第六段： 結束語
【范文及點評】
A Letter to the University President about the Library Service on Campus.
January 6th, 2006
Dear Mr. President,
I am writing to express my concern over the
(1) 開門見山，點明寫信緣由 Library service on the campus.As a major in English, I find that most of the
(2) 提出第一個問題，藏書沒有 Books in English in the library are outdated. So far, 及時更新I have not come across a single book published after 1995. As a result, we fail to get the latest information
(3) 指出后果，不能及時得到 of academic development both at home and abroad. 最新信息 In addition, the light in the reading room is far
(4) 指出光線不好 from bright, which does harm to our eyes. Worse still,
(5) 指出沒有空調的問題, Wrose there is no air-conditioning and we are sweating heavily still 意思是“更糟糕的是” while reading. Last but not least, the newly developed electronic
(6) 提出最后一個問題 information system does not work well and needs further improvement. A great number of books should have been listed in the system. There is no denying that the library has helped us a
(7) 客觀說明圖書館的作用 lot. But it is in urgent need of improvement. When im-
(8) 對圖書館的改進充滿 proved, the library is certain to provide much more help 期待 with our study. Thank you for your time. I am looking forward to
(9) 結束語，期待對方的回信
your reply.
Yours sincerely,
Li Qiang
