I consider myself something of an expert on apologies. A quick temper has 36 me with plenty of opportunities to make them. In one of my earliest 37 , my mother is telling me , “Don’t watch the 38 when you say, ‘I’m sorry’. Hold your head up and look at the person in the 39 , so he’ll know you 40 it.”

　　My mother thus made the key point of a(n) 41 apology: it must be direct. You must never 42 to be doing something else. You do not 43 a pile of letters while apologizing to a person 44 in position after blaming him or her for a mistake that turned out to be your 45 . You do not apologize to a hostess, whose guest of honor you treat 46 , by sending flowers the next day without mentioning your bad 47 .

　　One of the important things we should do for an 48 , apology is a readiness to 49 the responsibility for our careless mistakes .We are used to making excuses ,which leaves no 50 for the other person to 51 us .Since most people are open-hearted ,the no-excuse apology leaves both parties feeling 52 about themselves .That ,after all ,is the 53 of every apology .It 54 little whether the apologizer is wholly or only partly a fault :answering for one’s 55 encourages others to take their share of the blame.

　　36.A.provided B.mixed C.compared D.treated

　　37.A.dreams B.courses C.memories D.ideas

　　38.A.side B.ground C.wall D.bottom

　　39.A.mind B.soul C.face D.eye

　　40.A.imagine B.enjoy C.mean D.regret

　　41.A.useful B.successful C.equal D.basic

　　42.A.pretend B.forget C.refuse D.expect

　　43.A.hold on B.put away C.look through D.pick up

　　44.A.poorer B.weaker C.worse D.lower

　　45.A.fault B.reason C.result D.duty

　　46.A.cruelly B.freely C.roughly D.foolishly

　　47.A.manners B.excuses C.efforts D.roles

　　48.A.active B.effective C.extra D.easy

　　49.A.raise B.perform C.admit D.bear

　　50.A.situation B.need C.sign D.room

　　51.A.advise B.forgive C.warn D.blame

　　52.A.wiser B.warmer C.better D.cleverer

　　53.A.purpose B.method C.end D.advantage

　　54.A.cares B.matters C.depends D.remains

　　55.A.facts B.states C.rights D.actions

　　答案 36.A 37.C 38.B 39.D 40.C 41.B 42.A 43.C 44.D 45.A 46.C 47.A 48.B 49.D 50.D 51.B 52.C 53.A 54.B 55.D