Section B Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on the Answer Sheet with a single line through the centre.

　　Passage One

　　Questions 11 to 14 are based on the passage you have just heard.

　　11. A) Classmates. C) Boss and secretary.

　　B) Colleagues. D) PR representative and client.

　　12. A) He felt his assignment was tougher than Sue's.

　　B) His clients complained about his service.

　　C) He thought the boss was unfair to him.

　　D) His boss was always finding fault with his work.

　　13. A) She is unwilling to undertake them.

　　B) She complains about her bad luck.

　　C) She always accepts them cheerfully.

　　D) She takes them on, though reluctantly.

　　14. A) Sue got promoted. C) Both John and Sue got a raise.

　　B) John had to quit his job. D) Sue failed to complete her project.

　　Passage Two

　　Questions 15 to 17 are based on the passage you have just heard.

　　15. A) By greeting each other very politely.

　　B) By exchanging their views on public affairs.

　　C) By displaying their feelings and emotions.

　　D) By asking each other some personal questions.