Talking about Claims

談索賠（一）

　　Having found short weight of the linseed oil, Mr. Zhang, the sales manager of Weifang Oil and Fat Co.,Ltd. is asking for compensation to Mr. Green, who is the sales manager of Belgium linseed oil plant.

　　發(fā)現(xiàn)缺量后，濰坊油品有限責(zé)任公司銷售經(jīng)理張先生向比利時亞麻籽油工廠營銷經(jīng)理格林先生索賠。

　　Buyer: Mr. Green, we received your delivered 1,000 tons of linseed oil. We are satisfied with the quality but we are surprised to find that 80 tons short weight of linseed oil on its arrival.

　　格林先生，貴公司1000噸亞麻籽油已送達(dá)。我們對油品質(zhì)量很滿意，然而想不到的是，這次商品短缺了80噸。

　　Seller: Really? How can that be? I am more surprised to hear that. Certificate of Quantity was issued by S.G.S, which is the most famous independent public recognized surveyor.

　　有這回事?怎么可能呢?我更想不到會發(fā)生這種事。產(chǎn)品重量是經(jīng)SGS認(rèn)證的，那可是最著名的獨(dú)立公開認(rèn)證機(jī)構(gòu)。

　　Buyer: But it's a fact that there is a difference of 80 tons between the actual landed weight and the invoiced weight. We suffered a great loss for the first business!

　　但確確實實就是缺了80噸。我們第一次合作就遭受了這么大的損失!

　　Seller: Don't worry. We will make a thorough investigation on this matter. This is the first time we have met this kind of problem during years of business. We surely compensate for your loss if it is caused by our party

　　別擔(dān)心。我們會對此事進(jìn)行全面調(diào)查。做了這么多年生意，這種事我們還是第一次遇到。如果是我方原因造成的缺量，我們定會對貴方進(jìn)行賠償。

　　Buyer: Thanks for your cooperation. We wish to solve this problem by friendly negotiation.

　　感謝貴方的合作。我們希望通過友好協(xié)商解決這件事情。

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