Declining the Order 拒絕訂單

　　寫作案例詳解

　　Thank you for your letter of 20th May concerning your special request.From time to time,we do run special jobs,changing materials and colors for one particular order.But we have to consider many factors before we can accept the order.I have spoken to our production manager,and she has done the costing.I am sorry to report that even if we did the job for you at cost,it would come out well above the price you are willing to pay.I am checking with other manufacturers in the area who are working with the materials you want.They may be able to give you the quality you desire at a fair price.I will get back to you in a few days.We appreciate your business and I am glad you asked us about this job.The next time you have a special need,please ask again.We will try our best to do the job for you.If we cannot,we will attempt to find the best company that can.

　　Sample 2

　　寫作案例詳解

　　Dear Sirs,

　　Thank you for your order No.458 for tin plate sheets which we received today.

　　We regret that,owing to a shortage of stocks we are unable to fill your order.

　　Moreover,our manufacturers can not undertake to entertain your order for future delivery owing to the uncertain availability of raw materials.We will,however,contact you by telex once supply improves.

　　In the meantime,please feel free to send us your specific enquires for other types of metal sheets.You can be assured of our best attention at all times.

　　Yours faithfully

　　Brow

　　Export Manager