13 How did Mr. Edwin's accent bring trouble to his work?
　　A He could not get along well with his colleagues.
　　B He made mistakes at work just because of his accent.
　　C His talent and passion for work were ignored.
　　D Both B and C.
　　14 What would happen if Mr. Edwin didn't try to get rid of his accent?
　　A He might make less than $ 51,000 a year at the manufacturing company.
　　B He could not order successful shipments any more.
　　C His chances of getting promoted to senior management wouldn't be good.
　　D He would push himself too hard in education because he was too sensitive.
　　15 How do some Americans think of people with accents?
　　A They think people with accents are not intelligent.
　　B They think people with accents don't deserve to be promoted.
　　C They think people with accents need speech coaches to help them get rid of their accents.
　　D They think people with accents lack experience in business.
　　16 Why is it hard to lose an accent?
　　A Because people with accents are stupid.
　　B Because people have to reset the speech patterns due to different alphabets.
　　C Because hiring a speech coach is too expensive, and people cannot afford.
　　D Because people with accents have different culture backgrounds which may not be overcome easily.
　　17 What resulted from Mr. Edwin's efforts?
　　A He improved a lot in his career.
　　B He became more self-confident.
　　C He got promoted very quickly.
　　D He is going to support other colleagues with the same problem.
　　18 Why did Mr. Layton call it a "win-win" situation?
　　A The situation proved to be beneficial to both Mr. Edwin and the employer.
　　B The situation proved to be beneficial to Mr. Edwin, who with his talent and passion, would have better chances for career development.
　　C The situation proved to be beneficial to the employer who would sponsor a second employer.
　　D The situation proved to be beneficial to both the manufacturing company and speech coaches.